Privacy Policy

The ETERNA LAW team highly respects your privacy and personal data. This information message will allow you to understand for what purpose and how we process your personal data when you use the website (“Website”) and/or interact with us in any other way, what rights you have providing us with any information about yourself, and how to contact us if necessary.

We reserve the right to make changes to our Privacy Policy (“Policy”) at any time and for any reason. The date the Policy was last updated will be indicated in the “Last updated” line at the top of this page.


The term “personal data” in this Policy means any information that is related to an identified or identifiable individual (“data subject”).

An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

We process your personal data to an extent proportional to the purpose of their processing and take all necessary measures to ensure their protection from accidental loss or destruction, illegal processing, including unlawful destruction or access to your personal data.

This Policy defines, in particular, the owner of your personal data, its composition and content, your rights as a data subject, the aim and purposes of collecting your personal data and the persons to whom it is transferred.

By accepting this Policy, you give us consent to us processing your personal data in accordance with this Policy (including in accordance with the aim and purposes set forth in this Policy), in particular, you give us consent to any actions or set of actions on your personal data, including collection, registration, accumulation, storage, adaptation, modification, updating, use and dissemination (distribution, implementation, transfer (including transfer to foreign subjects of relations related to personal data), depersonalization, destruction of your personal data, including using information (automated) systems and confirm that you were provided with all the specified information at the time of collection of your personal data.

By providing ETERNA LAW with any data and information, including personal data, you confirm their correctness, accuracy, completeness, relevance and reliability.

If you do not agree with this Policy or any changes that may be made to it in the future, you may not use the Website.


This Policy has been developed in order to fully explain to you how we collect and further process your personal data.

This Policy provides information about what personal data we process, how and from whom we receive it, what actions are taken when processing your personal data, your rights as a data subject, our rights and obligations to you, and other relevant information required by applicable laws and regulations.

We recommend you to read this Policy before providing us with your personal data.


ETERNA LAW was registered in Ukraine, so by default we apply Ukrainian laws and by-laws.

As our services and products are aimed, among others, at foreign clients, in particular clients from EU countries, our personal data processing activities may also be subject to the General Data Protection Regulation (EU) 2016/679, also known as GDPR.


ETERNA LAW may collect and process your personal data exclusively for the purposes specified in this Policy, namely:

  • administrating the Website, ensuring your access to it and its functionality and the implementing internal operations, including the correction of deficiencies, data analysis, testing, research, collection of statistics and surveys;
  • improving the Website and the practice of its use, ensuring the presentation of content in the most effective way;
  • settlement of conflicts of interest in relation to the client or the client’s counterparty in a transaction / with the other party of the litigation;
  • carrying out inspections as part of anti-money laundering measures and other similar inspections of the client or counterparty for the transaction / other party to the legal process;
  • providing legal advice, sending with your consent information, including advertising materials (by e-mail, telephone, and messages on the Website) and personalizing the newsletter, including sending personal advice, analysis of news legislation, articles, publications;
  • control over payments;
  • managing our business relationship with the clients, including notification of changes to our proposed terms of business and other internal processes;
  • statistical purposes;
  • fulfilling our legal, regulatory and administrative obligations to clients and potential clients/future employees of the company;
  • managing our relations with clients, suppliers, candidates for vacancies;
  • providing the client with our marketing materials;
  • determining the client’s interest in our services and providing the client with our price proposals for our services;
  • sending the results of marketing surveys;
  • inviting the client to participate in our marketing or other events, your registration for any event, including online, organized by ETERNA LAW on its own or with the support of ETERNA LAW business partners, and managing the client’s participation in them;
  • submission of information for electronic directories (ratings).


The processing of your personal data is carried out by ETERNA LAW in the presence of a certain legal basis, namely:

  • Your consent to the appropriate processing in some cases (for example, the use of direct marketing, etc.). We obtain and rely on your consent to the relevant processing (you can always withdraw your consent).
  • In the absence of your consent, ETERNA LAW will process your personal data only when necessary, in particular:
    • to perform the agreement in which you are a party, or to perform at your request the actions, necessary for concluding such agreement;
    • to fulfill the obligations, imposed on us by law;
    • to ensure the legitimate interests pursued by us or another person only in circumstances where those legitimate interests do not conflict with your interests or fundamental rights and freedoms that require the protection of personal data;
    • to ensure the public interest or in the implementation of official powers by us;
    • to ensure the legal rights of the claim, in particular, if we need your data to identify you, to protect our interests.


ETERNA LAW may process the following personal data:

  • information about you (your name and surname, e-mail address, company name, telephone number, or other contact details);
  • name, identification data of the company, in which you work, and your position;
  • location (for example, the location of your device);
  • contact details: postal/e-mail address and telephone number(s);
  • technical information on visits to the Website or mobile application or on materials and consultations that we send you electronically;
  • IP address used to connect the device to the Internet and other personal and technical information you provide to us when using the Website, including the type and model of the device, type, and version of the browser, time zone, types and versions of the browser plug-in, system language, operating system and platform, advertising ID of your device;
  • personal data obtained in the process of communicating with you by phone, e-mail, through the Website or otherwise (including data that we receive or you provide to us while using the site, being interested in our services, information materials, as well as while contacting us to report the problem, etc.);
  • personal data obtained from other publicly available sources, such as Facebook, Instagram, LinkedIn, and Twitter. If you use these resources, you should review their privacy policy to learn more about how they handle your personal information;
  • your personal data provided to us by third parties or generated by us in the course of providing services, which may include special categories of data;
  • any other personal data provided by you that we may need to provide legal services, to make a decision by the recruitment department on the relevance of the candidacy for a particular vacancy of the firm, to enter into or perform a contract with you;
  • ID and cookies. The provisions for our use of cookies for the processing of personal data are set out in our
  • information about your visit, including full unique resource locators (URLs), history of visits and navigation on the Website, history of transition from the Website  (including date and time), pages and services, which you have viewed or searched for, page response time, loading errors, length of stay on certain pages, information on the activity on the page (e.g., scrolling, clicking, and hovering), ways to navigate the pages, as well as phone number or social icon the network you used to communicate to us.


ETERNA LAW may process your data if:

  1. You are our client (customer) or supplier (or interested in becoming one);
  1. You use the Website;
  1. You work for our client (customer) or supplier, or for someone who uses our services;
  1. You are a potential client (or you work for a client) to whom we want to tell about our services or offer them;
  1. You are our employee, contractor, or interested in working with us.

ETERNA LAW intentionally do not collect data from children under the age of 18, nor do we offer them products. If we become aware that a child under the age of 18 has provided us with personal information without parental consent, we take steps to remove such information.


ETERNA LAW may transfer your personal data to all of the following third parties:

  1. any company of ETERNA LAW group, including our representative offices, directly or indirectly related companies, subsidiaries, and their subsidiaries;
  2. our clients and business partners;
  3. providers of transport services, accommodation services or other travel-related services;
  4. external auditors and other advisors and consultants (for example, on legal issues or issues of financial reporting);
  5. providers of information systems service, used by us for data processing and storage;
  6. banks;
  7. third parties that issue visas and work permits, including embassies, immigration service, etc;
  8. insurance service providers and insurance brokers;
  9. third parties who participate in the organization of events under the leadership and at the initiative of ETERNA LAW;
  10. providers of analytics and search engines that help us improve and optimize the Website in accordance with the Cookie Policy;
  11. state authorities (courts, regulatory and law enforcement agencies, etc) or local self-government at their legitimate and legal request.

We ask the aforementioned third parties to process your personal data exclusively for clearly defined purposes and in accordance with our clear instructions.

If we transfer your data to third parties not specified in this Policy, we will notify you within 10 business days, unless such transfer is prohibited by applicable law.


The data received from you is kept by ETERNA LAW for the period necessary to achieve the purposes for which it was collected. Then the data is deleted or transferred to the archive, unless further processing is necessary to comply with the obligations we have undertaken, or for other lawful purposes. If no other period follows from the purposes of processing your personal data, we will process it for up to three years from the date of collection.

We may delete your personal data at your request at any time. In addition, you may revoke your consent for personal data processing or the marketing mailing.


Your personal data that we process may be transferred and kept outside the European Economic Area. Such data may also be processed by employees working for us, including the ones who provide, but not limited to, information systems support services.

We will take all reasonable actions to ensure all appropriate security measures for your data security.

Contacting the Website a secure SSL connection is used, which provides encryption of data transmitted between the server and the user’s device.

All processed personal data is stored on secure servers.

ETERNA LAW take additional security measures when responding to your requests, for which we verify your identity as our user because we do not want your data to be disclosed to third parties. But we take into account that your identification data or personal devices may be stolen, so in such cases, do not hesitate to inform us.

Other websites indicated at Website or our mailing may have a privacy policy different from this Policy. To protect your privacy, we encourage you to review the privacy policy of these websites, applications, or other digital resources.


When you provide ETERNA LAW with personal data for processing, you reserve the following rights:

  1. the right to be informed about who we are, for what purpose, and how we collect, use and process your personal data;
  2. the right to access your personal data and the right to request a copy of the personal data we hold about you (for this contact us in any convenient way for you);
  3. the right to correct personal data, their inaccuracies or to fill in any incomplete personal data that we process in relation to your person;
  4. the right to withdraw your consent to the processing of personal data, if the processing is carried out based on consent (for more details on the withdrawal of consent);
  5. the right to delete (erase) your personal data or the right to “be forgotten”;
  6. the right to restrict or block the processing of your personal data;
  7. the right to transfer data to another service (to another controller), to store your personal data on a personal device;
  8. the right to object to any processing of personal data that we process based on legitimate interests, if our grounds for the main processing exceed the scope of your interests, rights, and freedoms; and
  9. the right not to be the subject of an automated decision-making and profiling process and to influence personally the automated collection and profiling systems;
  10. the right to file a complaint regarding any processing of your personal data to us or to apply to the control authorities of the country in which you live or work;
  11. the right to require us not to process your personal data for marketing purposes.

You can exercise your personal data rights by contacting ETERNA LAW in any convenient way for you.


You may revoke your consent for any personal data processing, exercise your right of access to personal data or exercise any other rights by sending us an e-mail at

Please note that before providing information in accordance with your request, we may ask you to provide additional information to verify your identity.


You can exercise your right to prohibit such processing by checking certain fields in the forms we use to collect data, or by clicking “Unsubscribe” at the bottom of the email we send you for marketing purposes. You can also exercise this right at any time by contacting us at


If any provision of this Policy is held invalid or void, the remaining Policy will not be affected and every other provision of the Policy will be valid and enforceable to the fullest extent permitted by law.

We have the right to unilaterally make changes and additions to this Policy by publishing a new version of the Policy on the Website.

This Policy is effective from the moment it is published on the Website. The new version of the Policy comes into force from the moment of its publication on the Website.

The section headings used in this Policy are for reference only and should not be used in interpreting this Policy.


You can contact ETERNA LAW with any questions you may have in connection with the Website, this Policy and your personal data:

  • By phone: +38 044 490 7001
  • By sending an official letter to the office of ETERNA LAW: Kyiv, Pecherskyi district, Velika Vasylkivska St., 77A, 9th floor, Business center “Capital”.

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How do we collect information?

We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.


We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.

Making a complaint

If you are not satisfied with the response, please contact us at with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.